1. Introduction
Kdotco Private Limited (“Kdotco,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website at kdotco.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or “Get in Touch” form;
- Send us an email or otherwise communicate with us;
- Request information about our services or projects;
- Apply for a job or submit a proposal.
This information may include your name, company/organization, job title, email address, phone number, and the content of your message or inquiry.
2.2 Information Collected Automatically
When you visit the Website, we (and our service providers) may automatically collect certain technical information, including:
- IP address and approximate location;
- Browser type and version, device type, and operating system;
- Pages visited, time spent on pages, referring/exit pages, and click patterns;
- Date and time of access.
This information is typically collected through cookies and similar technologies. Please see our Cookie Policy for details.
2.3 Information from Third Parties
We may receive limited information about you from third parties, such as business partners, industry contacts, or publicly available sources, where relevant to a business relationship or proposal.
3. How We Use Your Information
We use the information we collect for purposes including:
- Responding to your inquiries and communicating with you about our services;
- Evaluating and processing project proposals, tenders, or partnership requests;
- Operating, maintaining, and improving the Website;
- Understanding how visitors use the Website (analytics);
- Complying with legal, regulatory, and contractual obligations, including obligations arising from work with government and telecom regulatory bodies;
- Detecting, preventing, and addressing security incidents, fraud, or misuse of the Website;
- Recruitment, where you submit a job application or CV.
We do not sell your personal information to third parties.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following:
- Your consent (e.g., where you submit a form or opt in to communications);
- The necessity of processing to take steps at your request prior to entering into a contract, or to perform a contract with you;
- Our legitimate business interests (e.g., operating and securing the Website, responding to inquiries, business development), provided these are not overridden by your rights; and
- Compliance with legal obligations applicable to Kdotco, including under Pakistani law and relevant sector-specific regulation.
5. How We Share Your Information
We may share your information with:
- Employees and internal teams who need it to respond to your inquiry or manage a project;
- Technical, consortium, and delivery partners engaged on a specific project, on a need-to-know basis and subject to confidentiality obligations;
- Service providers who support our Website (e.g., hosting, analytics, email services), acting on our instructions;
- Government authorities and regulators, where required by law, regulation, court order, or in connection with regulatory approvals or lawful requests relevant to the sectors we operate in (such as telecommunications and cyber security);
- Professional advisors (legal, financial, audit) as needed;
- A successor entity, in the event of a merger, acquisition, restructuring, or sale of assets.
We do not share your personal information with third parties for their own independent marketing purposes without your consent.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy any legal, accounting, contractual, or regulatory requirements. Contact form inquiries and business correspondence are generally retained for the duration of any resulting relationship plus a reasonable period thereafter, or as required by applicable law and record-keeping obligations relevant to our sector.
7. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction, consistent with the sensitivity of the information and the nature of our business, including in Cyber Security. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
As Kdotco works with international technical and industry partners, your information may be processed or stored in countries other than your own, including outside Pakistan. Where this occurs, we take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.
9. Your Rights
Depending on applicable law, you may have rights to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to legal and contractual retention requirements;
- Object to or request restriction of certain processing;
- Withdraw consent at any time where processing is based on consent (this will not affect processing carried out before withdrawal).
To exercise any of these rights, please contact us using the details in Section 13 below. We may need to verify your identity before actioning your request.
10. Children’s Privacy
The Website is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Cookies
The Website uses cookies and similar technologies to operate effectively and understand visitor usage. Please see our Cookie Policy for full details, including how to manage your cookie preferences.
12. Third-Party Links
The Website may contain links to third-party websites, including those of our partners (e.g., technology and telecom partners). This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Kdotco Private Limited Suite No 301–304, Level 3, Aura Square, Plot No 2, Hilal Road, F-11 Markaz, Islamabad, Pakistan Phone: (051) 2224215 Email: info@mail.kdotco.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will indicate any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.